At Decorclub.pk, we are committed to providing our customers in Pakistan with a convenient and reliable shopping experience. We understand the importance of prompt delivery and have outlined the following shipping guidelines to ensure timely service.
Our Shipping Method:
- Standard Shipping: Orders are delivered within 3-5 business days, Monday through Saturday. There are no deliveries on Sundays. During busy holiday periods, delivery may take up to 7 business days. For first-time customers, our Customer Service Representative may reach out via phone, text, or WhatsApp to confirm the order. Please ensure someone is available to receive your package.
Shipping Charges:
- We offer free standard shipping on all orders over PKR 2,000.
- For orders under PKR 2,000, a flat shipping fee of PKR 200 applies.
Shipping Timeframe:
- Orders are processed within 24 hours of receipt, and delivery times are counted from when your order is dispatched. Please be aware that shipping times may be impacted by unexpected factors such as weather or other unforeseen circumstances.
Delivery Partners:
- To ensure timely delivery across Pakistan, we work with trusted courier partners and use a combination of our own delivery fleet and third-party services.
Shipping Restrictions:
- At this time, we do not provide international shipping and are unable to deliver to PO Boxes, military addresses, or remote locations. If you have questions about specific delivery restrictions, please contact us at Sales@Decorclub.pk@gmail.com or WhatsApp us at +92 301 0416764 before placing your order.
Delivery Confirmation:
- Please ensure someone is available to accept your order at the delivery address. For security, we require a signature upon delivery. If you’re unavailable, our courier will make two attempts to deliver the package to you or a family member at home. After two unsuccessful attempts, the order will be returned to our warehouse.
Note: If you have any questions or concerns about the delivery of your order, please reach out to our customer service team at Sales@Decorclub.pk@gmail.com or via WhatsApp at +92 301 0416764. We’re here to help!